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May
14

Why Your Builder’s Warranty Might Not Protect You—And What Makes Ours Different

When you build a new home, the warranty is often treated as an afterthought until you need it. Unfortunately, many homeowners quickly discover that the builder’s warranty they were promised is really managed by a third-party company with little connection to the builder or their home. 

At Sposen Signature Homes, we believe your warranty experience should reflect the same quality and care that went into building your home. That’s why we don’t hand off your warranty to an outside company. Instead, we’ve invested in a dedicated, in-house warranty team because protecting your home is our responsibility, not someone else’s.

The Problem with Outsourced Warranties 

Many builders in Southwest Florida rely on third-party warranty companies to handle claims. While that may seem efficient, it often leads to: 

  • Delayed response times 
  • Limited understanding of how your home was built 
  • Frustration navigating complicated portals or phone trees 
  • Fine print exclusions you weren’t aware of until it’s too late 

Third-party companies are focused on minimizing their payout—not on protecting your home. And when you need help most, the builder you trusted is nowhere in sight. 

What Makes the Sposen Warranty Different 

When you choose Sposen Signature Homes, your warranty is backed by our own team—people who know your home, your floor plan, and your home. 

Here’s what you can expect: 

  • Full-Time Warranty Superintendents
    Our warranty team is in the field daily. Because they know our homes inside and out, they’re equipped to resolve issues quickly and accurately. 
  • Easy Online Claims with Buildertrend
    Submit warranty requests, upload photos, and track progress all in one place, no endless emails. With warranty claims and repairs tracked in Buildertrend, you have easy access to your home’s service history. 
  • Familiarity with Sposen’s Building Standards
    Our warranty team understands the materials, suppliers, and subcontractors used in your home. This means faster diagnosis and seamless coordination with the same trusted trades who built your home. 
  • Accountability You Can Count On
    There’s no third-party runaround. You work directly with Sposen, ensuring clear communication and timely resolutions. 
We Also Set You Up for Success 

At Sposen, we believe a great warranty experience starts before you need it: 

  • You’ll receive a comprehensive Homeownership Handbook and access to our online warranty webpage that fully outlines our warranty program. 
  • We also provide valuable home maintenance tips and videos to help you protect your investment. 
  • Before closing, you’ll receive a full walkthrough of your home where our team explains how every system and feature works, ensuring you feel confident and informed about operating and maintaining your home 
Built by Sposen. Backed by Sposen 

Our one-year builder warranty reflects our commitment to quality and service. You can trust that if a warrantable issue arises, the Sposen team will be there—because we built your home, and we stand by it.